Privacy Agreement / 隐私协议

Last updated: 6 July 2026 | 最后更新：2026 年 7 月 6 日

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This Privacy Agreement explains how AI Marketing Crew collects, uses, discloses, protects and retains personal data in connection with our website, client portal and social media marketing services. It is designed with reference to Singapore's Personal Data Protection Act 2012.

1. Personal Data We Collect

We may collect business contact details, account login details, brand owner or staff names, email addresses, phone numbers, outlet details, billing information, uploaded photos or videos, support messages, approval records, usage logs and service information.

2. Purposes

  • Create and manage client accounts and service requests.
  • Plan, prepare, review and coordinate marketing work.
  • Communicate about approvals, reports, billing, support and updates.
  • Maintain security, audit trails, service quality and legal or regulatory compliance.

3. Consent and Withdrawal

Where required, we collect, use or disclose personal data with consent or as permitted by law. You may withdraw consent by contacting service@deliverychinatown.com, though withdrawal may affect our ability to provide services or portal access.

4. Disclosure

We may disclose personal data to authorized staff, service providers, hosting providers, communication tools, payment or billing providers, professional advisers and third-party platforms where necessary to provide services or meet legal obligations.

5. Accuracy, Access and Correction

Please keep your information accurate and updated. You may request access to or correction of your personal data, subject to identity verification and applicable legal exceptions.

6. Protection and Retention

We use reasonable administrative, technical and operational safeguards to protect personal data. We retain data only as long as needed for service delivery, business records, legal obligations, dispute handling and operational purposes.

7. Transfers Outside Singapore

If personal data is processed outside Singapore, we take reasonable steps to ensure comparable protection in line with PDPA requirements, including contractual and operational safeguards where appropriate.

8. Data Breaches

If a data incident occurs, we will assess the impact and, where required by law, notify the Personal Data Protection Commission and affected individuals.

9. Marketing Communications

We may send service updates or marketing communications where permitted. You may opt out of promotional messages, though service-related communications may still be sent.

10. Contact

For privacy, access, correction, withdrawal of consent or data protection questions, contact us at service@deliverychinatown.com.

本隐私协议说明 AI Marketing Crew 如何在官网、客户门户和社交媒体营销服务中收集、使用、披露、保护和保留个人数据。本协议参考新加坡《个人数据保护法 2012》（PDPA）制定。

一、我们收集的个人数据

我们可能收集商业联系人资料、账号登录信息、品牌负责人或员工姓名、电子邮件、电话号码、门店资料、账单信息、上传的照片或视频、支持消息、审批记录、使用日志和服务信息。

二、使用目的

  • 创建和管理客户账号及服务请求。
  • 规划、准备、审核和协调营销工作。
  • 就审批、报告、账单、支持和更新进行沟通。
  • 维护安全、审计记录、服务质量以及法律或监管合规。

三、同意与撤回

在需要时，我们会基于同意或法律允许收集、使用或披露个人数据。您可通过 service@deliverychinatown.com 联系我们撤回同意，但撤回可能影响我们继续提供服务或门户访问。

四、披露

为提供服务或履行法律义务，我们可能向授权员工、服务供应商、托管服务商、通信工具、支付或账单服务商、专业顾问以及必要的第三方平台披露个人数据。

五、准确性、访问与更正

请确保您提供的信息准确并及时更新。您可请求访问或更正个人数据，但需通过身份验证，并受适用法律例外限制。

六、保护与保留

我们采取合理的行政、技术和运营保护措施保护个人数据。数据仅在服务交付、业务记录、法律义务、争议处理和运营所需期间保留。

七、跨境传输

如个人数据在新加坡境外处理，我们会采取合理措施，确保其获得符合 PDPA 要求的同等保护，包括适当的合同和运营保障。

八、数据泄露

如发生数据事件，我们会评估影响，并在法律要求时通知新加坡个人数据保护委员会及受影响个人。

九、营销通信

在法律允许范围内，我们可能发送服务更新或营销通信。您可选择退出推广信息，但服务相关通信仍可能继续发送。

十、联系我们

如有隐私、访问、更正、撤回同意或数据保护问题，请通过 service@deliverychinatown.com 联系我们。